Late delivery of a service

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Was the service you purchased not completed within the promised time? Find out what you can demand from the company.

Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.

When is a service considered delayed?

  • If the service is not done within the time promised or that you have agreed on.

  • If there is no promised time for when the service shall be done, but the service is not done within a reasonable amount of time considering the service’s scope and nature.

How to complain about a late delivery

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If it does not get resolved

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Proofread: 17 April 2025

The content is presented in collaboration with ECC Sweden, which is part of the ECC network and the Swedish Consumer Agency's information service. ECC Sweden is part-financed by the European Union.

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