Telemarketing - rules for companies
Telefonförsäljning - regler för företag - Engelska
The Act on Distance Contracts and Off-Premises Contracts (SFS 2005:59) applies whenever your company sells goods or services over the telephone. For example, the act requires that, for the contract to be valid, the customer must accept your tender in writing after the telephone call. Your company also needs to be aware of other important legislation that may be relevant, such as the Marketing Act (SFS 2008:486).
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
Keep in mind
When conducting telemarketing, it is important to give the consumer clear and comprehensible information about the offer and the terms and conditions that apply.
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Proofread: 1 April 2026
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