Complain when the car workshop has made a mistake
Reklamera när bilverkstaden gjort fel - Engelska
Is the work performed by the workshop incorrect or not well done? Maybe it did not turn out as you agreed? Or are you wondering if you can get compensation because of the mistake? We guide you when you think the car workshop has made a mistake.
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
When can you complain to the workshop according to the Consumer Services Act?
According to the law, you can complain to the workshop if:
you complain about the error within 2 months from when you discovered the error
the result does not correspond to what you agreed upon
the repairer has not advised you against a service that you have not benefited from
the work is not professionally executed, for example, if the work is sloppy or if there are deficiencies.
What does professionally executed mean?
Professionally executed work means that the result should meet the expectations of a professional. For example, you should be able to assume that the company follows industry guidelines and recommendations.
How to complain about the fault
If you do not reach an agreement
Proofread: 6 October 2025