Invoices and payments

Provisions for invoices and dunning notices

Read about invoices and dunning charges.

Disputing an incorrect invoice

How to dispute an invoice that is completely or partially incorrect.

Getting your money back if you paid by card

You can make a chargeback request if you paid by credit card.

Getting your money back if you made a credit purchase

If you have made a credit purchase, you might have the right to a refund or compensation from your credit provider.