Purchasing food online
Handla mat online - Engelska
Shopping for food online has become increasingly common. Many merchants offer both home delivery and ready-packed bags that you pick up yourself. What are your rights if you want to withdraw from the purchase, or if receive a a product that has gone bad, or have problems with the delivery?
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
Buying food online – keep this in mind
Always read the Terms and Conditions before ordering groceries.
The order confirmation acts as a receipt for the purchase.
Check the items delivered straight away after you receive them.
You have the right to lodge a complaint regarding food products.
In general, food products are excluded from the Act on Distance Contracts and Off-Premises Contracts. So don’t expect to be able to return your goods if you regret the purchase.
Before you buy food online
After the delivery of food purchased online
Home delivery from restaurant
More information
Proofread: 6 May 2026